In freight, the biggest problems often come down to one thing: too many hands in the pot.
A load is booked by a broker, handed off to a carrier, passed through someone else’s warehouse, then delivered by a third party. If something goes wrong, nobody can tell you who’s responsible, or how to fix it.
That’s where NST is different.
We’re not just a brokerage. We’re a trucking company. We’re a warehouse. We’re a cold storage. We’re a repair and maintenance shop. We’re a CDL training school. We’re the ones moving your freight from beginning to end with a comprehensive understanding of every part of the supply chain industry.
What Is an In-House Brokerage?
Most brokers work independently. They don’t own trucks, run warehouses, or operate cross-docking facilities. They connect customers to carriers, take a cut, and walk away once the load is picked up.
NST’s brokerage is built inside our own logistics network. We have our own trucks that we maintain ourselves and trained drivers with high standards. We load in our own cold storages. Our dispatchers and warehouse teams are on the same page as our brokerage staff. We have an in-house advantage.
That’s why we can make faster decisions, offer better visibility, and keep freight moving while others are still waiting for a carrier or warehouse to return their call.
Better Freight Brokering
Let’s be real: Not all freight brokers are built the same.
Here’s what often happens with a disconnected 3PL:
- You get a quote, but it’s vague or non-binding.
- The broker doesn’t control the trucks or the timing.
- You get passed around to different carriers or warehouses.
- When freight is delayed or damaged, no one wants to take responsibility.
- You spend hours chasing updates or trying to reroute the load.
That’s not just frustrating, it’s bad for the industry and our economy. Here’s how our model works:
- You talk to us directly.
- We quote, schedule, and dispatch your freight.
- NST warehousing and cold storage handles any possible staging or cross-docking.
- We keep you updated the whole way.
Why Shippers Choose NST’s Brokerage
Shippers come to NST because they’re tired of:
- Getting ghosted by brokers.
- Not knowing where their freight is.
- Wondering who actually controls their load.
- Dealing with finger-pointing when things go wrong.
With NST, you get:
- One point of contact.
- Reliable quotes and real schedules.
- Fewer delays and fewer touchpoints.
- Total control over freight movement.
That means less damage, less spoilage, and fewer surprises.
NST Has Mastered Cold LTL Freight
NST’s brokerage started with a goal to perfect the frozen and fresh LTL freight process.
That’s what we do every day. Our systems are built around temperature control, multi-stop efficiency, and strict timelines.
When you book LTL through NST:
- We consolidate compatible freight at our own cold docks.
- We optimize routes based on real-time capacity.
- We keep the cold chain intact from pickup to delivery.
- We track temperature and status the entire way.
If your freight is time-sensitive, perishable, or temp-controlled, our brokerage has the tools to handle it.
Why Freight Agents Choose NST
If you’re a freight agent booking loads, NST is your secret weapon.
You don’t have to:
- Fight for updates from random carriers.
- Cross your fingers on temperature control.
- Make excuses to customers when freight is late.
Instead, you can:
- Quote with confidence.
- Offer full control from dock to dock.
- Get better outbound options from Seattle, Los Angeles, and Chicago.
- Build long-term relationships with customers who love the service.
Your customers will notice the difference and you’ll book more freight.
A Brokerage that Values Communication and Accountability
NST’s brokerage team isn’t sitting in a call center waiting to offload your problem to someone else. We’re connected to dispatch, to drivers, to dock teams. When you call us, you’re talking to someone who can actually make something happen.
If a truck is delayed? We know why.
If you need to reroute a load mid-transit? We can handle it.
If you need a new pickup window? We’ll make it work.
We run the operation smoothly with open communication and honest accountability to keep the process moving.
How Does NST Brokering Work So Well?
At NST, our aim is to keep as many things in our hands as possible. If we control the freight, trucks, and docks, we can control the outcome.
That means:
- Better rates.
- Faster decisions.
- Fewer breakdowns (we maintain our own trucks).
- Less risk of theft or damage (secure yards and controlled transfers).
- Consistent performance from a team that knows your freight.
We try to keep everything under one roof, and the NST roof stretches coast to coast.
Who Should Use NST’s Brokerage?
We’re a perfect fit for:
- Shippers moving frozen or fresh LTL across the U.S. and Canada.
- Companies tired of chasing multiple providers.
- Freight agents looking for a partner they can trust.
- Food manufacturers, distributors, and importers.
- Anyone who wants direct communication and real control.
Expert, Trusted Freight Brokerage Across the U.S.
Too many shippers and agents are stuck with brokers who make promises but don’t move freight.
NST isn’t just a broker, we’re your logistics team.
We quote it.
We schedule it.
We haul it.
We deliver it.
All with one contact, one system, and no excuses.
Want faster turnarounds, better updates, and real accountability? Reach out now for a quote or to learn more about how our brokerage works.
